Terms of Service

Billing and Payments

Pricing: Customer agrees to the price specified for custom design. Prices are determined after the initial consultation for the assigned project.

Terms of payment: Payment is due upon receipt of invoice.

Design Process: ICG WebSolutions requires payment in the amount of half the total setup cost to begin any design project, the remaining balance is due at project completion. All work is guaranteed, and the customer will be able to approve the project during several stages of the design process.

Service Charge: ICG WebSolutions will impose a $25 service charge on all checks returned for insufficient funds. Customer will pay a late fee of $25 if payment is not made within 48 hrs after payment due date.

Interruption Of Service For Non-Payment: In the event an account becomes past due ICG WebSolutions my suspend or disconnect access at it's discretion. In the event of such an act the customer may be required to post a deposit to continue service.

Delivery Method

Project is "delivered" to the customer once the site is live and available online.

Refund Policy

Refunds: All refunds will be processed by check and mailed out within 3 - 5 business days of cancellation. Cancellation Fee- On all sales for design or hosting services, ICG WebSolutions requires a 10% cancellation fee on the total setup cost regardless of any work being done on the site.

Once Work Has Begun: Once ICG WebSolutions has started working on your project and a cancellation of that project is requested, ICG WebSolutions will bill out any work previously done at $75.00 per hour and refund the remaining balance to the customer by check.

Final Design Approval: Once ICG WebSolutions receives a final design approval from the customer and the remaining balance is paid to ICG WebSolutions for all services provided, no refunds will be available.